The Spa Hours of Operation
Appointments available before and after hours with advance reservations.
Reservations: Advance reservations, secured by a credit card, are highly recommended. Hours vary by season. Advance notice is required for before and after-hours appointments. Please call The SPA for personalized service, 772-410-0101.
We strictly adhere to 24-hour notice for cancellations or changes to appointments. A 100%, non-refundable charge will be assessed for appointments reflecting no-show status. The SPA is not responsible for the cancellation of hotel room reservations.
Please plan to arrive 30 minutes prior to a scheduled treatment time. Various pre-treatment amenities are available and encouraged. In the event of a late arrival, the treatment time allowance may be reduced to accommodate the next scheduled appointment.
The SPA at Costa d’Este is not responsible for loss or damage to personal possessions such as jewelry, clothing, and/or accessories. It is recommended that personal items or possessions remain safely at home or confined to safe areas, outside the boundaries of The SPA.
For Your Convenience:
Locker room amenities are provided as a courtesy, as are luxury robes and slippers.
Gratuities are graciously accepted and most appreciated. Gratuities are not included in published pricing or on the spa services menu.
No Outside Food and Beverage:
Purchases may be made from limited spa menu for food or beverages from The Wave Kitchen & Bar or Cabana Bar.
Please notify spa staff at time of booking of any health or pregnancy related issues, including but not limited to: allergies, diabetes, high blood pressure, low blood pressure, prescribed- or non-prescribed medications, or any ailment or disability. The SPA at Costa d’Este Beach Resort reserves the right to decline treatment to pregnant women in the first trimester of pregnancy. Please call The SPA for discussion and details.
Spa Guests Under the Age of 18:
A parent or legal guardian, or a release form signed by a parent or legal guardian, must accompany a spa guest under the age of 18. Proper attire and proper behavior is required at all times while on spa property.
Use of cameras, cell phones, and/or any other electronic devices while on spa property is strictly prohibited.
Spa Gift Cards:
Spa gift cards are available in any denomination and must be presented at time of treatment. Spa gift cards may not be replaced if lost or stolen, and are not redeemable for cash.
*Prices and services are subject to change without advance notice. Please inquire about current pricing when scheduling services.